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show me christmas

1.  What is your policy on returns?

 REFUND & RETURN POLICY

Returns for any reason, need to be sent back within 15 days of receipt.  Be sure to notify us by email or phone to request a refund or return authorization.  No refunds or returns will be authorized after 15 days of shipping of the product.  Any non-defective merchandise return will be charged a 20% restocking fee.
2.  Do you charge sales  tax? 
   
SHIPPING & HANDLING POLICY
Product is shipped using Priority Mail through USPS for smaller, fragile packages.  Shipping costs are not included in listed prices, but are added at the end on the order form.  Missouri residents will be charged state sales tax.  You will be notified immediately of any 'out of stock' product. 

3.  What if our purchase is damaged in shipping?

DAMAGED POLICY
All shipments must be opened and inspected upon delivery.  We are not responsible for damages reported 15 days or more after the ship date.

4.  What  if I change my mind after ordering? 

REFUND & RETURN POLICY
Returns for any reason, need to be sent back within 15 days of receipt.  Be sure to notify us by email or phone to request a refund or return authorization.  No refunds or returns will be authorized after 15 days of shipping of the product.  Any non-defective merchandise return will be charged a 20% restocking fee.

5.  Can I cancel my order ?

CANCELLATION POLICY
Orders can only be cancelled if they have not yet been shipped.  Refusal of an order upon receipt does not constitute a return.

6.  Where are the ornaments made?  Are any of them made in China?

  None of the products are made in China. Our products are all handcrafted in Poland and Germany. 

If there are any other questions, please feel free to contact us at:  customerservice@ShowMeChristmas.com

Copyright © SHOW-ME LIMITED ENTERPRISES, LLC SPRINGFIELD, MO.
 

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